FAQs

Welcome to our FAQ page! Below are some commonly asked questions to help you with your shopping experience. If you don’t find what you’re looking for, feel free to reach out to our support team.

1. Ordering & Payment

Q: What payment methods do you accept?
A: We accept major credit/debit cards, PayPal, and other secure payment options available at checkout.

Q: Can I modify or cancel my order after placing it?
A: Orders are processed quickly, so modifications or cancellations are only possible within the first few hours after purchase. Contact us immediately if you need changes.

2. Shipping & Delivery

Q: Do you offer worldwide shipping?
A: Yes! We ship worldwide. Shipping times and costs vary depending on your location.

Q: How long does delivery take?
A: Standard shipping takes 7-15 business days. Express options may be available at checkout.

Q: How can I track my order?
A: Once your order ships, you'll receive a tracking number via email to monitor your package.

3. Returns & Refunds

Q: What is your return policy?
A: We offer a hassle-free return policy within 30 days of receiving your order. Items must be unused and in original packaging.

Q: How do I initiate a return?
A: Contact our support team with your order details, and we'll guide you through the return process.

Q: When will I receive my refund?
A: Refunds are processed within 5-7 business days after receiving and inspecting the returned item.

4. Product & Stock

Q: Are your products safe for babies?
A: Absolutely! We prioritize quality and safety, ensuring all our products meet high safety standards.

Q: What if an item is out of stock?
A: If an item is out of stock, you can sign up for restock notifications on the product page.

5. Contact & Support

Q: How can I contact customer support?
A: You can reach us through our contact page, or via live chat during business hours.

Q: Do you offer discounts or promotions?
A: Yes! Subscribe to our newsletter to stay updated on exclusive offers, new arrivals, and special discounts.

Still have questions? Contact us anytime, and we’ll be happy to assist you! 😊